Privacy Policy

Welcome to Markwet! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all users of our platform, including buyers, sellers, and visitors.

Personal Information

• Name, email address, and phone number
• Profile information and photos
• Location data for local marketplace features
• Payment information (processed securely through third-party providers)

Usage Information

• Device information and browser type
• IP address and location data
• Pages visited and time spent on our platform
• Search queries and preferences

Content Information

• Product listings and descriptions
• Messages between users
• Reviews and ratings
• Photos and media uploads

We use the information we collect for various purposes, including:

• Providing and maintaining our marketplace platform
• Processing transactions and managing subscriptions
• Communicating with users about their accounts and listings
• Improving our services and user experience
• Preventing fraud and ensuring platform security
• Complying with legal obligations
• Sending promotional materials (with your consent)

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• User Consent: When you explicitly consent to sharing your information
• Public Information: Information you choose to make public (like product listings)

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Secure data storage with reputable cloud providers
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to processing of your information

To exercise these rights, please contact us using the information provided in the Contact Us section.

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Necessary for platform functionality
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Our platform integrates with third-party services:

• Payment Processors: Razorpay for secure payment processing
• Authentication: Firebase for user authentication
• Cloud Storage: Firebase Storage for media files
• Analytics: Google Analytics for usage insights
• Maps: Google Maps for location services

These services have their own privacy policies. We encourage you to review them to understand how they handle your information.

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.